FAQ
Answers to the questions we hear most. Can't find what you're looking for? Reach out and we'll help.
Answers to your questions
How fresh is your coffee?
We roast in small batches here in Miami and ship within 2–3 business days of roasting — never from a warehouse shelf.
Where does your coffee come from?
Directly from farms and cooperatives in Brazil, Colombia, and Papua New Guinea. We prioritize fair, sustainable pricing over the cheapest bean — see the story behind each coffee on its product page.
How much of my purchase goes to giving?
10% of our profits go to gospel missions here in Miami and around the world. See what that looks like on our Your Impact page.
Where do you ship?
We currently ship within the United States only.
How much does shipping cost?
Orders over $50 ship free. Below that, standard shipping is $8, and express shipping is $15.
What's your return policy?
Because coffee is a perishable good, we're not able to accept returns once a bag has been opened. If your order arrives damaged or incorrect, contact us and we'll make it right.
Do you offer subscriptions?
Yes — save 10% when you subscribe to any single-origin coffee, delivered every 2 weeks, monthly, or every 2 months. Skip or cancel anytime. Look for the subscribe option on each coffee's product page.
Do you offer wholesale or catering?
Yes. Visit our Wholesale page to apply, or our Coffee Catering page to request coffee for your next event.
Looking for a gift?
Our Trinity Bundle brings all three single origins together in one gift-ready set.
How do I brew this at home?
Check out our Brew Guides for tips on getting the most out of every bag.